Cambridge Administrators LLC
We believe in long term relationships and value your relationship with us. One of the ways we value your relationship by respecting and protecting your privacy. As a commitment to this relationship, we do not disclose the information you share with us. We further strive to safeguard this information in order to protect your right to privacy and will continue to review our policies and procedures to maintain the security and confidentiality of our customer’s personal information. Cambridge Administrators LLC is required by law to inform our customers of its policies regarding the privacy of their information. Our privacy policy arises from basic principles of trust, ethics and integrity. We use information to provide quality customer service and value to our clients.
Types of Information We Collect
We collect only the information necessary to deliver high quality service, and to fulfill legal and regulatory requirements. The types of information collected may include demographics, employer information, Social Security or other identifying numbers, email address as well as other information we may need for our administration process. We use this information to process claims, respond to inquiries, and fulfill administrative services requirements. Failure to provide requested information may limit access to the services offered.
Parties to Whom We Disclose Information
Except as required or permitted by law, access to customer information is strictly limited. We do not disclose any personal information obtained in the course of our administrative services. Permitted disclosures include such things as providing information to our employees who need to know the information in order to provide services to you, and in limited situations, to unrelated third parties as permitted or required by law. In all such situations, we attempt to stress the confidential nature of the information being shared. Information will not be distributed or shared for marketing purposes or for any other purpose outside the scope of our business requirements.
Protecting the Confidentiality and Security of Client Information
In order to guard the personal information we receive, physical, electronic, and procedural safeguards are maintained to secure the information provided and comply with federal standards. Cambridge Administrators LLC uses security safeguards to help protect your information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. The records relating to the services we provide are retained so that we are better able to assist you with your needs.
Health Information
We may collect personal health information in order to perform our administration services. We do not share personal health information with anyone except as necessary to provide services and fulfill other administrative requirements; or as otherwise requested by you or required or permitted by law.